Privacy Policy

Last updated: 24th March 2026


Who we are

This website is operated by Frederick Felgate trading as Centric Engineering, a mastering engineering service based in Rowhedge, England. We are the data controller for personal data collected through this website.If you have any questions about this policy or how we handle your data, please contact us at privacy@centric-engineering.com.


What data we collect and why

Analytics data

If you consent to analytics cookies, we use Google Analytics to collect anonymised information about how visitors use this website. This includes pages visited, time spent on pages, and how you arrived at the site. This data does not identify you personally. You can manage your cookie preferences at any time using the toggle in the footer of this website.


General enquiries

If you use the contact form on this website, we collect your name and email address, along with any information you include in your message. We use this information solely to respond to your enquiry.


Mastering intake form

When you submit a mastering project through our intake form, we collect the following information:

Your personal details:
full legal name, pronouns, and email address.
Project details:
artist or band name, single, EP or album title, song titles, mix file readiness, required file formats and resolutions, deadline, and budget.
Your mixing engineer's details:
full name and email address. By submitting this form you confirm that you have the right to provide this person's contact information and that they are aware it will be shared with us for the purpose of completing your project.
Billing information:
the name and address of the person or company to be billed for the work.
Additional information:
any further details you choose to include in the free text field.
We collect this information for the purpose of fulfilling our mastering services contract with you.

The lawful basis for processing this data is the performance of a contract under Article 6(1)(b) of the UK GDPR.


How we store your data

Form submissions are processed and stored by Webflow, Inc., our website platform provider. Submitted data is also delivered to and stored in our email system, provided by Fastmail Pty Ltd. Both services are reputable third party processors operating under appropriate data protection agreements.

We retain client project data indefinitely for archival and historical record purposes. The music industry places significant importance on the preservation of detailed project records, which may be required years or decades after a project's completion for documentary, licensing, or historical research purposes. This retention is justified under the archival exemption provided by Article 89 of the UK GDPR. If you would like your personal data removed from our records and have no outstanding or ongoing projects with us, please contact us at privacy@centric-engineering.com and we will consider your request on a case by case basis.


Third party services

Google Analytics

We use Google Analytics, provided by Google LLC, to understand how visitors use this website. Analytics only loads if you have given your consent via the cookie banner or footer toggle. For more information, please refer to our Cookie Policy.


Google reCAPTCHA

Our mastering intake form uses Google reCAPTCHA to protect against automated spam submissions. reCAPTCHA collects hardware and software information and sends it to Google for analysis. This processing is subject to Google's Privacy Policy, available at google.com/privacy.


Tidal

Some pages on this website embed content from Tidal. Tidal may collect data independently when their player loads. We do not control this data collection. Please refer to Tidal's privacy policy at tidal.com/privacy for further information.


Your rights

Under the UK GDPR you have the following rights regarding your personal data:

The right to access — you can request a copy of the personal data we hold about you.

The right to rectification — you can ask us to correct inaccurate or incomplete data.

The right to erasure
— you can ask us to delete your data. Please note that where we have a legitimate archival interest in retaining project records, we may not be able to fulfil this request in full.

The right to restrict processing
— you can ask us to limit how we use your data.

The right to data portability
— you can ask us to provide your data in a structured, machine-readable format.

The right to object
— you can object to our processing of your data where we are relying on legitimate interests as our lawful basis.

To exercise any of these rights, please contact us at privacy@centric-engineering.com. We will respond within one month.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.


Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. We recommend checking back periodically.